Flexible Payment Plans

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FREQUENTLY ASKED QUESTIONS

 

 

What payment methods do you accept?

 

At this time, we accept Cash on Delivery (COD) or in-store payments, major credit cards (such as MasterCard, Visa, American Express, and Discover), as well as TABBY and TAMARA.

 

What are your shop hours?

 

We available to answer inquiries from Mondays to Fridays from 8:00AM to 7:00PM, and Saturdays to Sundays from 11:30AM to 8:00PM. Holiday hours may vary. Please give us a call at +971501533026 for more information.

 

 

What is your return or exchange policy?

 

Due to the nature of our products, all gold sales are final, we do, however, accept returns and exchanges for acceptable reason within 3 days of purchase. We strive to deliver good condition products and excellent service. We advise that you check the product when receive before the delivery rider leaves. If you are not satisfied with your purchase, please contact us directly to resolve any issues.

 

 

What are your rush delivery options?

 

Rush delivery is available upon the availability of the delivery person, all orders delivery time ranges from 1-3 business days.

 

 

Have a question?

 

Feel free to contact us at sales@jasjewelcollection.com , and we will respond to your inquiry within 1-2 business days.